Customer reviews of GTS Autos

By Stuart H on 27 June 2019 | Purchase not verified

Within days of purchasing this vehicle I had electrical issues with it. This meant that I only had one indicator working at the front of the vehicle and one indicator working at the back of the vehicle. This was the same with the headlights. This cost me £300 to get fixed. I was sold this vehicle with 3 months or 3000 miles warranty (Whichever comes first) on parts that are considered important to the car, suspension being a part that is specifically mentioned in this agreement. I took the car to have it's MOT within this time period and was informed that the suspension has been completely worn and needs replacing, which costs nearly £300 again. I have since been in touch with the dealer who refuses to get back in touch and honour the warranty on the vehicle. Leaving me to foot the bill. Unless you are a trained mechanic, I would avoid GTS Auto's otherwise you will end up getting a big bill from the garage very soon!

Reply from GTS Autos on 17/07/19

 Hi stuart firs of all if you see the warranty it's says that if ther is a problem with the car you have to bring the car to me to be inspected by our mechanic and then we have to pay the parts and you have to pay for the laybor did you do that? No you when and fixed it without giving me the opportunity to check the car which that invalid the warranty. Secondly you put in the reviews that the problem with the lights was £300 and I didn't do anything about it is that true? you have paid £190 and I refund £90 and you have sent me an email thanking me for my contribution of the repairs all thou it was not caver by the warranty. Now regarding the suspensions I never declining to pay for the parts, I am asking you to allowing me to speak to the garage you have repair the car so they can tell me exactly what parts they have replaced and you don't reply to me, or give authorisation to the garage to speak to me.

By Chris K on 08 May 2019 | Purchase not verified

I purchased a VW Golf TSI GT from this dealer. The owner is absolutely fantastic. The car was well presented and comes with a 3 month warranty. He is professional and polite and very responsive. He is always happy to make time for you. Since I bought the car he was in touch to follow up and check in on me and the car - a really nice touch. I highly recommend the experience of dealing with GTS.

By ALEK A on 23 April 2019 | Purchase not verified

I BOUGHT A CAR FOR MY SON VERY HAPY MAY THANKS GEORGE

By KD W on 07 April 2019 | Purchase not verified

A very Pleasant and professional seller. Very helpful and knowledgeable. He made the process of buying our car as easy as possible, which was great. I highly recommend this seller.

By Sandra M on 20 March 2019 | Purchase not verified

We bought a Corsa for our Son's first car from GTS, it is a lovely car. George was extremely helpful and professional. We would not hesitate recommending GTS to our family and friends. Thank you

By Michael A on 19 March 2019 | Purchase not verified

Brought a Vauxhall Corsa, excellent quality and the seller was extremely helpful! It’s my first car and everything went very smoothly. Extremely impresssed with the service and quality!

By Georgios R on 18 March 2019 | Purchase not verified

Extremely pleased with the purchase of my vehicle. GTS AUTOS was very proffesional and explained all the details I needed to know about the vehicle I was buying. Would highly recommend and look forward to my next purchase.